Friday, July 19, 2024

Shark Robot Vacuum Not Charging: How to Reset Your Shark Robot Vacuum


In today’s busy world, smart home appliances have become a crucial part of our daily lives. One such convenient device is the Shark Robot Vacuum, designed to keep our homes clean with minimal effort. However, encountering an issue like the vacuum not charging can be frustrating. In this article, we will discuss why your Shark Robot Vacuum might not be charging and provide you with a step-by-step guide on how to reset it.

Common Reasons for Shark Robot Vacuum Not Charging

Before we dive into the troubleshooting steps, it’s essential to understand the potential causes of your Shark Robot Vacuum not charging:

1. Battery Issues

The most common reason for your Shark Robot Vacuum not charging is a problem with the battery. Over time, the battery’s performance may degrade, leading to charging issues.

2. Power Connection Problems

Ensure that the charging dock is correctly plugged into a power source and that the vacuum is correctly positioned on the dock.

3. Software Glitches

Occasionally, software glitches can cause charging problems. A simple reset might resolve these issues.

How to Reset Your Shark Robot Vacuum

Now that we’ve identified some common reasons for charging issues, let’s walk through the steps to reset your Shark Robot Vacuum:

1. Check the Battery

First, check the battery’s condition. If it’s old or showing signs of deterioration, consider replacing it with a compatible Shark Robot Vacuum battery.

2. Verify the Power Connection

Ensure that the charging dock is correctly plugged into a power outlet and that the vacuum is placed securely on the dock. If the connection seems loose, adjust it.

3. Power Cycle the Vacuum

Sometimes, a simple power cycle can resolve software glitches. Follow these steps:

  1. Turn off the vacuum using the power button.
  2. Unplug the charging dock.
  3. Wait for a few minutes.
  4. Plug the charging dock back in.
  5. Turn on the vacuum using the power button.

4. Reset the Vacuum

If the power cycle doesn’t work, try resetting the vacuum to its default settings:

  1. Turn off the vacuum using the power button.
  2. Press and hold the dock and dock light buttons simultaneously.
  3. Hold the buttons for about 10 seconds until you see a flashing light.
  4. Release the buttons and wait for the vacuum to reset.


A Shark Robot Vacuum not charging can be a frustrating issue, but with the steps mentioned above, you can troubleshoot and potentially resolve the problem. If the issue persists, it’s advisable to contact Shark customer support for further assistance. Regular maintenance and proper care can help prolong the life of your vacuum and keep your home clean effortlessly.


  1. Q: My Shark Robot Vacuum is not charging even after following the steps. What should I do? A: If the problem persists, reach out to Shark customer support for professional assistance.
  2. Q: How often should I replace the battery in my Shark Robot Vacuum? A: The frequency of battery replacement depends on usage, but generally, it’s recommended to replace it every 12-18 months.
  3. Q: Can I use a third-party battery for my Shark Robot Vacuum? A: It’s best to use genuine Shark replacement batteries to ensure optimal performance and safety.
  4. Q: Will resetting the vacuum delete my cleaning schedule? A: No, resetting the vacuum should not affect your cleaning schedule. However, it’s a good idea to double-check it after the reset.
  5. Q: Is there any regular maintenance required for my Shark Robot Vacuum? A: Yes, regularly clean the brushes, filters, and sensors to maintain the vacuum’s efficiency. Refer to the user manual for detailed instructions.

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